Frequently asked questions
Orders & downloads
How do I receive my pattern?
After payment your download links are shown on the order confirmation page and included in your order email. You can also re-download any time from My account → Downloads.
Are the patterns physical products?
No. All patterns are digital PDF files, so nothing is shipped and there are no delivery fees.
Can I re-download my patterns later?
Yes. Your purchases are available in your account whenever you sign in.
Patterns
Which crochet terms do you use?
Patterns are written in US terms unless the pattern states otherwise.
Can I sell items made from your patterns?
This is sample text – set your own policy here (for example, whether finished items may be sold and how to credit Outfitla). Sharing or reselling the PDF itself should not be allowed.
How do I know which skill level to choose?
Each pattern page shows a skill level and a materials list so you can plan before buying.
Payments & refunds
Which payment methods do you accept?
The available payment methods are shown at checkout.
Do you offer refunds?
Because patterns are digital, refunds are limited. See our refund policy for details.